Global Institute of Reputation & Image Management

The standard for managing reputation and mental image.

Imagetude brings reputation, mental image and marketing into one professional discipline, with a published body of knowledge and a path to recognised certification.

Our founding principle

Reputation is more than public relations.
It is a strategy the whole organisation carries out,
and it is the responsibility of top management.

What we do

One discipline, three pillars

Built on the model of the world's leading professional institutes: a body of knowledge, a learning path, and a credential that proves it.

01

Body of Knowledge

RIMBOK defines the concepts, processes and practices of reputation and image management in one structured reference.

02

Professional Certificates

A graded ladder of certificates, from foundation to professional level, earned through online exams.

03

Marketing Impact

Every framework connects reputation and perception to measurable marketing outcomes.

From our research

Image explains 55% of how customers judge a company in a crisis.

A field study of 306 customers during a real delivery-delay crisis found that the Imagetude explained 55.5% of how they judged the company's crisis decisions. Before the crisis, brand and quality build goodwill; during and after it, honesty and ethics decide whether customers give a second chance.

306customers surveyed during a live crisis
55.5%of the crisis evaluation explained by image
3 phasesbefore, during and after: a different driver leads each one
Publications

Our books

Founded by

More than 35 years leading organisations, PMOs and national programmes, and a doctorate in crisis and risk management. RIMBOK distils that experience into one body of knowledge.

About the founder

Start with the reference.

Order RIMBOK today. Delivered to your email.

How to order